Shipping policy
Shipping Policy
Processing Time All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Estimates We offer the following shipping options to the United States:
- Standard Shipping (10–20 business days): Calculated at checkout
- Expedited Shipping (7–12 business days): Calculated at checkout
Where We Ship From Orders are fulfilled and shipped from Pakistan. Please account for international transit times when placing your order.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2–3 business days for tracking information to update.
Customs & Import Duties American Mahjong Aura is not responsible for any customs fees, import duties, or taxes applied by US customs. These charges are the responsibility of the customer.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date and we will work to resolve the issue promptly.
Contact Us For any shipping questions, reach out to us at [sahreshkanwal@gmail.com].